Privacy Policy

1. Scope

This Privacy Policy explains how GolfCask LLC (“GolfCask,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:

• Visit https://golfcask.com or another GolfCask webpage that links to this policy;
• Download or use the GolfCask mobile application;
• Create or manage a GolfCask account;
• Use community features, private messaging, rankings, reviews, challenges, maps, videos, events, or other GolfCask content and services; or
• Contact us, subscribe to communications, participate in promotions, or attend GolfCask events.

Together, these are the “Services.” This policy does not apply to third-party websites, apps, or services that have their own privacy practices.

2. Information We Collect

Information you provide

• Account and contact information, such as your name, username, email address, telephone number, profile image, and account credentials.
• Profile and preference information, such as interests, saved locations, selected categories, rankings, favorites, challenge participation, and member preferences.
• User content, such as reviews, ratings, descriptors, stories, comments, messages, posts, photos, videos, and other material you choose to submit.
• Communications, including support requests, survey responses, contest entries, and correspondence with GolfCask.
• Transaction information, such as membership status, purchase history, subscription status, and limited billing records. Payment-card details may be collected directly by Apple or another payment processor and may not be available to GolfCask.
• Event information you provide when registering for or participating in an event.

Information collected automatically

• Device and technical information, such as IP address, device type, operating system, browser type, app version, language, mobile carrier, and device or app identifiers.
• Usage information, such as pages or screens viewed, searches, features used, taps and interactions, video activity, referring pages, session dates and times, and navigation through the Services.
• Diagnostic information, such as crash reports, error logs, performance data, and security events.
• Approximate location inferred from an IP address. If you grant device permission, we may also receive precise or coarse device location to provide map or nearby-location features. You may change location permissions in your device settings.
• Cookie and similar-technology data, as described below.

Mobile permissions and device features

The app may request permission to send push notifications or use location, camera, photo library, or similar device features when required by a feature you choose to use. You can control these permissions in your device settings, although disabling a permission may limit the related feature.

If the app offers Face ID or another device biometric method for sign-in, authentication is performed by Apple and the device. GolfCask does not receive or store your facial scan or biometric template unless we expressly notify you otherwise before collection.

Information from other sources

We may receive information from service providers and platforms that help us operate the Services, including authentication providers, app stores, payment processors, analytics providers, communication providers, and social or sign-in services you choose to connect. The information received depends on the provider, your settings, and the permissions you grant.

3. How We Use Information

• Create, authenticate, maintain, and secure accounts;
• Provide and personalize the Services, including rankings, maps, challenges, recommendations, videos, messaging, and community features;
• Display content you submit and enable communications between users;
• Process memberships, transactions, subscriptions, promotions, and event participation;
• Send service notices, push notifications, newsletters, and marketing communications consistent with your choices;
• Respond to questions, provide customer support, and resolve disputes;
• Measure usage, troubleshoot problems, conduct analytics, improve features, and develop new offerings;
• Detect and prevent fraud, abuse, security incidents, and violations of our terms;
• Comply with law, respond to legal requests, and protect the rights, safety, and property of GolfCask, our users, and others; and
• Carry out another purpose disclosed when the information is collected or with your consent.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information because it is necessary to perform a contract with you, based on our legitimate interests in operating and improving the Services, to comply with legal obligations, to protect vital interests or legal rights, or with your consent. You may withdraw consent at any time, but withdrawal does not affect processing already performed lawfully.

5. How We Disclose Information

We may disclose personal information in the following circumstances:

• Service providers. Vendors that provide hosting, databases, authentication, analytics, crash reporting, communications, email delivery, customer support, maps, payment processing, security, and other operational services. They may process information only for contracted purposes.
• Other users and the public. Your profile information and content may be visible according to the feature and your settings. Private messages are shared with their intended recipients and may be accessed when reasonably necessary for safety, support, legal compliance, or enforcement.
• Business partners and event providers. When necessary to provide an offering, promotion, or event you request, or with your direction or consent.
• Legal and safety purposes. When reasonably necessary to comply with law or legal process; investigate fraud or abuse; enforce agreements; or protect rights, property, health, or safety.
• Business transactions. In connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets.
• At your direction or with your consent.

We do not sell personal information for money. If our use of analytics, advertising, or similar technologies constitutes “selling,” “sharing,” or targeted advertising under applicable law, eligible users may opt out as described in Section 11.

Mobile phone information, text-message opt-in data, and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide such information to vendors that support delivery of requested messaging services, subject to contractual restrictions.

6. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, local storage, software development kits, and similar technologies to keep you signed in, remember preferences, secure the Services, prevent crashes, measure usage, and improve performance. We may use Google Analytics or similar analytics services. Depending on our configuration, these providers may receive device, usage, and approximate-location information.

You can manage cookies through available consent controls and your browser settings. Mobile permissions and advertising choices may also be managed through your device settings. Blocking some technologies may affect Service functionality. We currently do not respond to browser “Do Not Track” signals because no uniform standard applies; where legally required, we will recognize supported opt-out preference signals such as Global Privacy Control.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including while your account remains active, and as needed for security, fraud prevention, dispute resolution, legal compliance, tax and accounting obligations, and enforcement of agreements. When information is no longer needed, we delete, de-identify, or securely isolate it. Deleted information may remain temporarily in backups until those backups are overwritten under our normal retention cycle.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No Internet transmission or storage system is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for promptly notifying us of suspected unauthorized access.

9. Children’s Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we collected such information, we will take reasonable steps to delete it. A parent or guardian who believes a minor provided personal information may contact us at contact@golfcask.com. Separate age restrictions may apply to alcohol- or tobacco-related content, promotions, purchases, or events.

10. Your Choices

• Account information. Review or update account information through your profile or account settings.
• Marketing email. Use the unsubscribe link in an email or contact us. We may still send non-promotional account and service messages.
• Text messages. Reply STOP to opt out where that option is available. Message and data rates may apply.
• Push notifications. Disable them in your device settings.
• Location and other device permissions. Change them in your device settings.
• Cookies and targeted advertising. Use available cookie or privacy controls, browser settings, and any legally required opt-out mechanism we provide.

11. Privacy Rights and Requests

Depending on where you live, you may have rights to confirm whether we process your information; access, correct, or delete it; obtain a portable copy; opt out of targeted advertising, sale, sharing, or certain profiling; restrict or object to processing; withdraw consent; and appeal a denied request. You will not be discriminated against for exercising a privacy right.

To submit a request, visit your profile, use our contact form, or email contact@golfcask.com. We may verify your identity and authority before completing a request. An authorized agent may submit a request where allowed by law, subject to verification. If we deny an appeal, you may contact the regulator or state attorney general identified by applicable law.

California residents may also request information permitted by the “Shine the Light” law concerning certain disclosures for direct-marketing purposes. Residents of the EEA, United Kingdom, or Switzerland may complain to their local data-protection authority. Canadian, Australian, New Zealand, South African, and other residents may contact their applicable privacy regulator.

12. Account Deletion

You may initiate deletion through the account settings or profile area, where available, or through the direct deletion method provided in the app. Deleting an account is intended to remove the account and associated personal information that GolfCask is not legally required or otherwise permitted to retain. Deletion may also remove user-generated content associated with the account. Some limited records may be retained for legal compliance, security, fraud prevention, dispute resolution, or enforcement. Deleting an account does not automatically cancel an Apple or third-party subscription; subscriptions must be managed through the platform through which they were purchased.

13. International Processing

GolfCask is based in the United States. If you use the Services from another country, your information may be processed in the United States or other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

14. Third-Party Links and Services

The Services may link to third-party websites, businesses, maps, videos, social platforms, payment services, or other resources. GolfCask does not control their privacy practices. Review the privacy policy of a third party before providing information to it.

15. Changes to This Policy

We may update this policy from time to time. We will post the revised policy with a new “Last updated” date and provide additional notice when required by law. Your continued use of the Services after an update is governed by the revised policy to the extent permitted by law.

16. Contact Us

Questions, privacy requests, or complaints may be sent to: